Giving Experiences are optimized to track Donate events, not traditional Purchase events.

This distinction matters:

• Donate events are designed specifically for charitable giving—not e-commerce.

• Unlike Purchase events, you do not need to set up a product catalog to track conversions.

• This keeps things simpler and more aligned with the heart of fundraising—your donors are giving, not shopping and you don't miss events

For full details on setting up Facebook Pixel on your Giving Experience check out https://help.givecloud.com/en/articles/4450281-how-do-i-set-up-my-facebook-pixel

You asked—we listened.

• Donor-Advised Fund giving is now available on Classic Forms that use Page with Payment, not just on our Giving Experiences.

• This means even more flexibility for your donors to give in the way that feels best for them, while your team benefits from easier processing and greater support for donor choice.

• Learn more by checking out our DAFpay KB articles

• https://help.givecloud.com/en/articles/11816417-dafpay-faq-everything-you-need-to-know

• https://help.givecloud.com/en/articles/11608864-dafpay

Key Highlights:

• Available to US non-profits only
• Frictionless Giving: Donors with a DAF can give easily without leaving your site
• More Revenue, Less Admin: DAF gifts are processed seamlessly through DAFpay—no paperwork needed
• Tap into Committed Generosity: DAFs are pre-funded for giving = high-intent donations

Learn more about using DAFpay with Givecloud in our Knowledge Base Article --> https://help.givecloud.com/en/articles/11608864-dafpay

Label Language Preference in Tax Receipting Settings - A new setting in Tax Receipting allows organizations to set the preferred order of bilingual field labels

This feature is available exclusively to Canadian organizations and is managed within Tax Receipting in the Organization Settings.

• Choose English/Francais or Francais/English for the column label order on tax receipts.
• Enables you to reflect the language preferences of your communities, showing respect and inclusion.

You can now choose to list all event products directly on the checkout page instead of using the “Add Ticket” modal.

Highlights:

• New “List Items” toggle in the multi-item checkout settings.
• When enabled, all products display in a list view at checkout.
• When disabled, users see the existing modal-based experience.
• Existing events default to the current behavior.
• New events default to the list view.

New Control: You can now hide recurring donation prompts when a one-time gift exceeds a specified threshold.

Custom Threshold: Choose the donation amount (e.g., $2,500+) that triggers the hidden upsell experience.

Donor-Centric Design: Avoid interrupting the emotional intent of large, one-time gifts with unnecessary upsells.

Live & Ready: Available now under in your Giving Experience under Customize Experience → Upsell Tab. Just toggle it on and set your threshold.

You now have the option to hide the donation amount from system-generated tribute messages — perfect for organizations that prefer a simpler message format.

• Enable the “Hide Donation Amount” setting per tribute type.
• Removes the amount from letter and email system messages.
• Tooltips in the tribute settings page reflect the message update.
• The updated message is shown in the Giving Experience tribute preview so donors know what the recipient will see.

Learn all about Tributes here https://help.givecloud.com/en/articles/10761893-guide-to-tributes-and-dedications

Say hello to the Unified Fundraising List —a single, streamlined view of everything you’ve created to inspire generosity. Donation forms, Giving Experiences, events, memberships, peer-to-peer, products, pages—it’s all here, beautifully organized and ready when you are.

Here’s what’s new:

Organized Tabs by type—no more guessing where things live Flyout Panels for instant access to performance and settings—without leaving the list Quick Actions like edit, duplicate, and archive, right at your fingertips Smart Sorting so your most-used tools rise to the top

Fundraising just got a whole lot easier.

Check out the KB Article to learn more --> https://help.givecloud.com/en/articles/11271900-unified-fundraising-list

Smarter syncing keeps pledge data accurate with no manual cleanup.

If gifts have already been received, the original pledge closes and a new one is created.

Cancellations and completions are tracked with full context.

Enable under Settings > Integrations > DonorPerfect > Enhanced DP Pledges

Knowledge Base article --> https://help.givecloud.com/en/articles/10606449-enhanced-pledges-for-automated-pledge-updates

Purpose-Built Forms: Each product type—Physical, Digital, Donation, or Advanced (Custom)—now has its own optimized configuration options

Focused Configuration: Only see options that matter, reducing clutter and confusion.

Instant Clarity: Clear, type-specific forms mean less guesswork and faster setup.

Simplify your workflow and create with confidence.

For more details see KB article https://help.givecloud.com/en/articles/11199367-simpler-item-creation-categorization

Looking to offer exclusive access to specific storefront content? You can now enable Require Login on both individual products and entire categories.

Here's how it works: (Check out the KB article here for even more info https://help.givecloud.com/en/articles/11174106-restrict-access-with-require-login)

Products: When Require Login is enabled, users must log into their Donor Portal to view the product. If the product is displayed via shortcode, the Add to Basket button is hidden until login.

Categories: Enabling Require Login on a category will restrict access to it and all of its subcategories. Users will be redirected to the login page if not authenticated.

This is ideal for:

Organizations that need to restrict who can view and donate to specific categories—ensuring that only users with an account and the ability to log in can access category pages and their contents.

Use this feature to maintain compliance, manage access, and tailor your storefront experience to known supporters.

Distractions kill donations. So we built a better way.

When donors click "Donate" on embedded Giving Experiences, Focus Mode fades the page, locks navigation, and gently protects their intent to give.

The Results In A/B tests, all nonprofits saw higher conversions—up to 20%+. One even raised more with fewer clicks.

Focus Mode delivers:

A calmer, distraction-free giving experience Higher completion rates A meaningful boost in revenue

As part of our ongoing commitment to transparency and compliance with international data protection standards like GDPR, we’ve added a new section that explains how Givecloud retains data only as long as our relationship with the nonprofit organization remains active. Once that relationship ends, we securely delete or return donor data in accordance with legal requirements and controller instructions.

There’s no change in how your data is handled — just greater clarity on the policies we already follow to safeguard the trust you place in us. You can review the updated Privacy Policy at any time here.

https://help.givecloud.com/en/articles/6045153-privacy-policy

If you have any questions, our team is here to help — reach us anytime at support@givecloud.com. Thank you for partnering with us to build donor-first, trust-driven fundraising experiences.

Warmly,

The Givecloud Team

To better serve your team, we’ve added a required User Role field when creating a new user or editing an existing user’s profile in Givecloud Admin. This ensures every active user—new or current—selects the role that best reflects how they contribute to your mission. From Executive Directors to Events Coordinators, knowing who’s using the platform allows us to build better experiences, smarter features, and more tailored support. Why it matters:

• Improves the platform based on actual workflows
• Enables more relevant onboarding and support
• Informs thoughtful, role-aware feature development