This may have affected contributions syncing from September 26th.
Calculated fields created by users in DonorPerfect will now be triggered and calculated by Givecloud.
For Existing Subscribers: We have turned this feature off so that it doesn’t change how you're expecting Givecloud to interact with DP. If you would like it on, you just need to head to Settings > Integrations > DonorPerfect to turn it on. The setting is called "Calculated Fields" and is right at the bottom of the page. Change the select box to "Yes", scroll back up and hit 'Save'.
For New Subscribers: This setting will be ON by default.
This setting can be found when creating a virtual event page (Features > Virtual Events > +Add)
For more information on Virtual Events, check out the following article - https://app.intercom.com/a/apps/cs01jxl6/articles/articles/4988651/show?language=en
This setting can be found when creating a virtual event page (Features > Virtual Events > +Add)
For more information on Virtual Events, check out the following article - https://app.intercom.com/a/apps/cs01jxl6/articles/articles/4988651/show?language=en
The Contribution Line Items Report is a breakdown of all contributions and transactions based on the line item. The contribution line item report looks in-depth at all aspects of your online fundraising, including Donor Covers Cost, Taxes, Shipping and Sponsorships. The Contribution Line Item Report replaces the Payment by Item Report.
For more details, check out the following article - https://help.givecloud.com/en/articles/5280256-contribution-line-items-report
In certain places in the code, the "Can manage peer to peer" user permission was being referenced in the code as "fundraising_pages" when it should have been "fundraisingpages". If your user profile was set as an "Account Owner" this issue wouldn't have affected you as we don't look at the permission name in that case, but due to the wrong reference, if you were not an "Account Owner" then it didn't matter if you had the "Can manage peer to peer" permission enabled, you would never see the "Configure" option under the menu. This update addressed this issue.
Previous Behaviour: When we attempted to sync transactions and create gifts in DonorPerfect (DP), sometimes the request would fail on the DP side. When this happened, Givecloud couldn't tell at which stage the request failed. The gift could have been created or it could not have. If the gift was created, we had no way of knowing the relationship between the gift in DP and the gift in GC. This meant that, upon failure, when we attempted the sync again, a duplicate gift would be created.
Updated Behaviour: When we push our transaction info to DonorPerfect to create a new gift, we now pass a new piece of information that will help us reconcile the gift in case of an error. When sending the request to create a gift in DonorPerfect, we now pass a reference into the GIFT_NARRATIVE field in DonorPerfect. Before sending the request, we look up gifts in DonorPerfect that have a reference to the item we’re trying to create. If one exists, we will link the item to that gift rather than create a duplicate. After a sync failure/disruption, the sync is only retried once, 5minutes later.
Previously when the "Show Gender" setting (Features > Site Design > Sponsorship) was un-toggled, it removed the gender language from the sponsee's profile, but not from the sponsor pop-up modal. We have update this setting to include both areas. When creating a sponsee profile, we also now allow you to select if the gender is unspecified.
Fore more info, check out the following article - https://help.givecloud.com/en/articles/1541656-getting-started-with-child-sponsorship#4-customize-website-sponsor-login-and-emails
This setting can be found on the Virtual Event set up page (Features > Virtual Events > Add).
Designations allow your supporters to choose where their donations can have the greatest impact.
For details on how to enable designations on your donation pages, check out the following article - https://help.givecloud.com/en/articles/5485349-add-designations-to-a-donation-page