Mike Young
If using custom art that you do not want the supporters headline to cover, you can disable Text overlays artwork
For more details see the Tributes and Dedications KB article https://help.givecloud.com/en/articles/10123086-tributes-dedications
Mike Young
Giving your supporters control over how their name is split while maintaining a simple one field approach in the Giving Experience.
First and Last Name appears as one field. Supporter enters names into field and when they click away, the fields splits into a first and last name field. Supporters can then freely edit either field if desired but experience no interruption to their flow through the fields if no changes are needed. Names are split according to NCOA guidelines. Any additional single characters are split into the first name.
Mike Young
The Giving Experience Privacy and Legal screen have been updated to include SOC2 compliance and now links to the Givecloud Trust Centre
Mike Young
Take the Tributes journey in the following articles
Tributes in the Giving Experience https://help.givecloud.com/en/articles/10129511-tributes-in-the-giving-experience
Tributes and Dedications https://help.givecloud.com/en/articles/10123086-tributes-dedications
Giving Experience - Dedications and Tributes https://help.givecloud.com/en/articles/10123553-giving-experience-dedications-tributes
Mike Young
Now you can copy your connected website URL with Share Your Link!
https://help.givecloud.com/en/articles/8886916-giving-experience-share-your-link
Mike Young
The 'Not Spam' option is now available on the supporter profile page. Need more info on how? Check out our new article!!
https://help.givecloud.com/en/articles/10028502-unmark-supporter-as-spam
Neil Lariviere
We are excited to announce that Givecloud has successfully completed its first System and Organization Controls (SOC) 2 Type II audit. A SOC 2 Type II report describes a service organization's systems, whether the design of specified controls meets the relevant trust services categories, and assesses the effectiveness of those controls over a specified period of time. Givecloud's SOC 2 Type II report did not have any noted exceptions and was therefore issued with a “clean” audit opinion from Advantage Partners.
You can now view our SOC 2 report in our Trust Center (https://trust.givecloud.com/). Please let us know if you have any questions.
Neil Lariviere
The Sync setting within the DonorPerfect integration settings is now a Global setting. Meaning, that if that toggle is turned off, no contributions will sync regardless of what the individual Giving Experience or Item setting is set to. This will give you great control over your DonorPerfect sync.
Neil Lariviere
We've improved Giving Experiences to include the ability to collect how your Donors found you!
https://help.givecloud.com/en/articles/9791487-referral-sources-on-giving-experiences
Neil Lariviere
You can now enhance the sticky reminder by adding an image to make it more visually appealing and perhaps entice the supporter to continue with their donation ? Note: This feature is only supported in the embedded donation experience.
https://help.givecloud.com/en/articles/9740140-adding-an-image-to-the-sticky-reminder
Neil Lariviere
Donors can choose which fund they would like to donate towards from within one convenient page! In this article we will detail how to set up your funds within a Fundraising Experience and how it will reflect on your live site.
https://help.givecloud.com/en/articles/9675682-multiple-fund-options-in-fundraising-experiences
Neil Lariviere
You can now say so much more within a Fundraising Experience Thank You email. We've expanded the character count from 250 to 1500. Thank your donors for their generosity exactly how you want with this new improvement.
Neil Lariviere
There's a new email automation available to help better communicate changes about your supporters Recurring Plans. Check it out in the Email Automation settings to not only notify your supporters that their plan has been cancelled, but also help notify your organization!
https://help.givecloud.com/en/articles/4596375-cancel-a-recurring-payment
Neil Lariviere
It has never been easier to manually add contributions from an existing donor through the POS. In this article, we will guide you through how to seamlessly import your donors' information into the POS in two simple steps!
Neil Lariviere
Now you're able to offer your donors a better experience in terms of their donations. We know "today only" donors are expecting a tax receipt right after giving, and recurring donors don't want to see the receipt until the end of the year. You can now offer this with the "Individual One-Time, Consolidated Recurring" option. This is found within your tax settings.
Click here for more details - https://help.givecloud.com/en/articles/1541655-manage-tax-receipts-with-givecloud