Sep 10
"Cancelled Date" is now available on the Recurring Profiles export
Improvement
Hayley Killalea
Hayley Killalea
Sep 9
Wonky coding displaying in the donor portal has been fixed
Bug Fix
Hayley Killalea
Two issues fixed:
- "My Tax Receipt" browser tab title
- "Add a Payment Method" button on in the recurring payment tab
Sep 9
UTM Tracking fields have been added to the Contributions export and the Contributions with Items export.
Improvement
Hayley Killalea
Check out more on how to use these tracking fields here https://help.givecloud.com/en/articles/3279013-supporter-acquisition-tracking
Sep 9
The use of shortcodes is now supported in the biography section of a sponsee profile
Improvement
Hayley Killalea
Aug 30
DonorPerfect Sync: Preventing Duplicate Gifts
Improvement
Hayley Killalea
Previous Behaviour: When we attempted to sync contributions and create gifts in DonorPerfect (DP), sometimes the request would fail on the DP side. When this happened, Givecloud couldn't tell at which stage the request failed. The gift could have been created or it could not have. If the gift was created, we had no way of knowing the relationship between the gift in DP and the gift in GC. This meant that, upon failure, when we attempted the sync again, a duplicate gift would be created.
Updated Behaviour: When we push our contribution info to DonorPerfect to create a new gift, we now pass a new piece of information that will help us reconcile the gift in case of an error. When sending the request to create a gift in DonorPerfect, we now pass a reference into the GIFT_NARRATIVE field in DonorPerfect. Before sending the request, we look up gifts in DonorPerfect that have a reference to the item we’re trying to create. If one exists, we will link the item to that gift rather than create a duplicate. After a sync failure/disruption, the sync is only retried once, 5minutes later. Currently, this only applies to contributions and not to recurring transactions.
Aug 30
Locale (French): Update to make sure translated elements fit within buttons
Bug Fix
Hayley Killalea
Aug 27
Sponsorship Language Overrides
New
Hayley Killalea
The button labels you can now override:
- My Story (on the profile page)
- My Profile (on the button on the list of children)
- Sponsor Me (on the button when a child is not sponsored / profile)
- Sponsored (on the button when a child is already sponsored)
To find these override settings, head to Features > Website > Site Design and click into the Sponsorship tab.
Aug 4
New Website Languages Available (es, fr)
New
Kory Gorsky
Your public facing supporter website can now be shown in one of three languages: English (US - default), Spanish (MX) or French (CA).
Head over to your organization settings to choose your locale.
A couple of notes:
- This will affect all of the system generated text on your public facing web pages (not the administration area).
- We do not support multi-lingual sites as of now.
Jul 1
Pinned Menu Items
Improvement
Andrew Hillier
In your profile, you can now add "Pinned Menu Items" to the left menu bar to easily access your most used links.
You can either go to your User Profile or hover over the "Pinned" section on the left menu and click "Add / Remove Pins".
Once on your profile, you can choose any of the items from the Main Menu to appear as a pinned menu item:
Jun 17
Fixing an Issue with Sorting Goal Progress in P2P Fundraiser List
Bug Fix
Tim Robertson
There was an issue where sorting the P2P Fundraiser list by the goal progress wasn't working properly. This has been resolved.
Jun 15
Changes to the Supporter's Screen
Improvement
Nicolas Gominet
Visual changes have been made to the Supporter's screen to make it easier to find what you need.
Jun 15
Filter Improvements for Lists!
Improvement
Philippe Perusse
We've cleaned up the filters in most lists so they have:
- better alignment,
- clearer labels,
- clutter the screen far less when not in use, and
- are more functional on smaller screens.
Jun 7
Four New Supporter Filters
New
Kory Gorsky
We've added four new filters on the Supporters (Accounts) list.
- Recurring Payments filter allows you to find all your recurring donors, all donors with suspended recurring payments and all donors with expired recurring payments.
- First & Last Payment Date filters allow you to find new donors, active donors and lapsed donors based on the first time or last time they made a payment.
- Donor Portal Activity filter allows you to find all your supporters who use your Donor Portal.
- Payment Method filter allows you to find Supporters who have a valid payment method, those who have a payment method expiring soon, and those with no valid payment method.
Jun 7
Archive Supporters (instead of delete)
Improvement
Josh Bloomfield
We've improved supporter management so you can Archive instead of Delete supporters. This will allow you to safely archive supporters who are no longer engaged without impacting your historical data.
Jun 7
Contributions & Supporters Language Updates
New
Josh Bloomfield
Now we're talking the same language! No more "Orders" or "Accounts"! They're now "Contributions" and "Supporters". You'll see these updates throughout the system.
We haven't made any other big changes to the UI - it's only the language we're using. You can still find all your "Orders" through the "Contributions" menu. And you can still find all your "Accounts" using the "Supporters" menu. It'll take a little getting used to, we know. These are all baby steps towards a very bright future. ?
Do you have feedback? Hit us up in the live chat and fire away! Your opinion is all that matters. We're doing this FOR YOU!