Feb 6

Manual Donations for Fundraising Experiences

New
       Maria Tan

To accept manual donations for fundraising experiences through the Point-of-Sale (POS), users can search for the fundraising experience by name or by SKU. Once the fundraising experience is selected, process the donation as usual.

Jan 24

Fundraising Experience Default Language

New
       Maria Tan

Embedded fundraising experience now auto-detects the language and locale of your site and automatically switches to match your settings.

Jan 18
Target go-live
Jan 18.

Improved DonorPerfect integration with our fundraising experiences!

Improvement
       Maria Tan

Using our new fundraising experiences? You can now designate DonorPerfect codes for the following fields within our new fundraising experiences:

  • Gift Narrative
  • Gift Type
  • FMV
  • Acknowledgement Preference
  • Gift Memo
  • TY Letter Code
  • NoCalc
Jan 15
Target go-live
Jan 15.

Support for custom fields in Sponsorship: Started email

New
       Maria Tan

Include sponsee-related custom field labels and values to your Sponsorship: Started automated welcome emails to sponsors and supporters. Go to Communicate > All Automated Emails > Sponsorship: Started to add your custom fields.

To learn more, check out our updated article on how to add your custom field merge tags to the Sponsorship: Started email: https://help.givecloud.com/en/articles/4995411-sponsorships-custom-fields#h_e7638846e5

Dec 15

Failed contributions show a status of 'Unsynced' in the contribution list

Bug Fix
       Dan Ramdial

Users that have DonorPerfect connected would previously see failed contributions with a status of 'Unsynced' in the contribution list when filtering for failed contributions.

This has been fixed so that failed contributions show a status of "Failed".

Nov 14

Peer-to-Peer on Fundraising Experiences

New
       Dan Ramdial

Empower your supporters to create their own peer-to-peer fundraisers to help fundraise towards your mission!

Supporters can easily promote and share their peer-to-peer fundraiser with friends and family, driving support for your cause.

This is a great option to provide your supporters as a next step after making a donation, turning them from supporters to advocates for your mission.

You can learn more about Peer-to-Peer on fundraising experiences here: https://help.givecloud.com/en/articles/8561064-fundraising-peer-to-peer-on-fundraising-experiences

Nov 1

Fundraising Insight Emails

New
       Dan Ramdial

Receive insights about your fundraising on a daily, weekly or monthly basis directly to your email inbox to help you stay on top of your fundraising success!

Fundraising insight emails include a comprehensive report designed to empower you with actionable data and strategic insights to enhance your fundraising performance.

You can learn more about Fundraising Insights here https://help.givecloud.com/en/articles/8487286-fundraising-insights

Oct 20

DCC AI+ improvement for larger donations

Improvement
       Dan Ramdial

DCC AI+ has been retrained to improve how it adapts to larger donations. This will ensure your major donors feel more comfortable with any suggested DCC amounts.

You can learn more about DCC AI+ here https://help.givecloud.com/en/articles/6427543-the-power-of-dcc-ai

Oct 20

Recurring payment summary notification is sent multiple times to the same user on the same day

Bug Fix
       Dan Ramdial

When recurring profiles are processed, if more than one user account is opted-in to receive the recurring payment summary notification, it would be sent multiple times to each user.

This has been fixed to be sent once to each user.

Oct 13

Google Analytics - Purchase events were not showing up in Google Analytics for GA4 properties

Bug Fix
       Dan Ramdial

This has been fixed by replacing the server-side purchase event submission to submit client-side.

You will now see purchase events in Google Analytics for GA4 properties.

To learn more about the Google Analytics integration, check out this help article https://help.givecloud.com/en/articles/1541670-google-analytics

Oct 13

Using the batch sync supporters option on email integrations only syncs supporters that are opted-in to receive email updates

Improvement
       Dan Ramdial

The 'Sync All Supporters' option available on email integrations has been updated to only sync supporters who have opted-in to receive email updates.

If this is the first time you’ve connected to an email integration, you can use this option to sync your existing subscribed supporters from Givecloud your contact list.

When connecting your Givecloud account to an email service where there is an existing list of subscribed contacts, this prevents existing contacts from being unsubscribed if your Givecloud account does not contain their most up to date opt-in status.

To learn more about the available email integrations, check these out

Oct 10

Integrations: Constant Contact

New
       Dan Ramdial

Turn emails into donations by integrating your Givecloud account with Constant Contact's email marketing tools and make communicating with your supporters easy!

To connect your Constant Contact account to your GC admin, go to Settings > Integrations > Constant Contact.

To learn more, check out our help article, https://help.givecloud.com/en/articles/8461116-constant-contact.

Sep 29
Target go-live
Sep 18.

API - Webhooks

Improvement
       Dan Ramdial

The contributions_paid webhook has been updated to include both the label and value for select box custom fields.

1) The value attribute contains the label (the label that is displayed publicly)

2) The unformatted_value contains the value

Learn more about our Developer API's here: https://help.givecloud.com/en/articles/5211700-developer-apis

Sep 29

Mailchimp Integration

Bug Fix
       Dan Ramdial

Between September 13th and September 19th, there was an issue where supporter names were not syncing to Mailchimp. Only emails were being synced. This issue was resolved on September 19th.

You can use the 'Sync Existing Supporters' option on your Mailchimp integration page, to resync any supporters that may have synced during the affected period to Mailchimp to ensure that their names are also included.

You can find out more about the 'Sync Existing Supporters' option and Mailchimp integration here: https://help.givecloud.com/en/articles/6960156-mailchimp

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