All New Updates
Nov 25

Tracking & Analytics with Givecloud Fundraising Experiences

New
       Kimberly Arcand

We've made a huge improvement in tracking & analytics with Givecloud fundraising experiences. Manage your Google and Facebook donation tracking by a per fundraising experience.

Go to your fundraising experience dashboard screen, then select the kebab (three-dot) menu to find your Tracking & Analytic settings. Per fundraising experience, you can add a Google Analytics 4 ID, Tag Manager ID, Google Ads ID, and a Facebook Pixel ID.

Nov 25

Visual and Supporter Interface Updates to the Fundraising Experience

Improvement
       Kimberly Arcand

We have added some new visual and supporter interface updates to the fundraising experience.

  • All theme color choices have been darkened and desaturated for improved contrast and accessibility and to conflict less with any other colors in the organization's brand.
  • Updated the language below the form to " Encrypted and Secured by Givecloud."
  • Improved contrast on Impact Promise (and adjusted the white space).
  • Added "Tap to Change" hint text when you mouse over the amount field.
Nov 2

Small but GREAT changes on how to view information on Contributions

Improvement
       Nael Aljabi

Since we strive to show you the info that matters the most! We made a change to minimize the display of some information on the Payment section of a Contribution page. By default, you can now view the contribution amount, the DCC amount, and the payment method. You can still click on the down arrow to view additional details!

Nov 1

Prioritize Listing Your High Risk Contributions Through The New "Status" Filter!

Improvement
       Nael Aljabi

Since we believe in the quality of the information and not the quantity, we made it easier for you to view, list and filter your contributions and show the information that matters to you, here’s what we did!

We’ve made the “Filter By Date” And filter by “Status” readily visible so you use them on the fly!

We have also introduced the “Status” column which lists your contributions as Fulfilled vs Unfulfilled. This column also filters your contribution based on which ones are high risk!

We also removed the referral column from being visible by default, you can still find it under “More Filters”!

The “Total” column was changed to “Payment”. In this column we’re displaying the contribution amount and the payment method used all at once!

For more information, have a look at our article here: https://help.givecloud.com/en/articles/5568326-contributions-how-to-manage-and-report-on-contributions

Nov 1

Access your organizational settings from a single page

Improvement
       Nael Aljabi

We have made it so easy for you to manage your Givecloud settings from one page! From setting your payment gateway, to creating a teammate's Givecloud jPanel account and more!

To access your organizational setting, click on your name on the top right in your dashboard, and then from the drop down menu, click “Organization Settings”

For more information on how and what you can manage under your Organization Settings , check out our article here! https://help.givecloud.com/en/articles/6596101-manage-your-organization-settings

Oct 25

Lifetime giving on the recurring payment profile page now accounts for refunds.

Improvement
       Kimberly Arcand

Lifetime giving on the recurring payment profile page now accounts for refunds.. The lifetime giving will only include paid transactions towards the recurring payment profile.

Oct 24

Search and Review all Images in the Image Library

Improvement
       Kimberly Arcand

We have released an improvement to the image library. Search and review images saved to the image library to quickly manage or remove older images. Use the image name to find the image within your image library. Add to a page or remove by selecting the X icon in the right-hand corner.

Oct 11

Contribution with Items report export now includes tribute details

Improvement
       Kimberly Arcand

We have updated the Contribution with Items report export to include tribute details. The following fields have been added,

  • Tribute Type
  • Tribute Name
  • Notify
  • Notify Name
  • Created on
  • Notify on
  • Sent on
  • Notify Message
  • Notify Email
  • Notify Address
  • Notify City 
  • Notify State
  • Notify Zip
  • Notify Country

To learn more about tributes, check out our help documentation,

Oct 11

'None' is now available as a notification option for supporters who are donating with Tribute

Improvement
       Kimberly Arcand

We have added 'none' as an option on tributes, so whether you offer email only or letter only for tributes, supporters will be able to select not to send the recipient a tribute notification.

To learn more about tributes, check out our help documentation,

Sep 21

Dashboard Tiles to measure your success month over month

New
       Kimberly Arcand

Dashboard Tiles have been added to your Givecloud admin to help you easily measure your success month over month.

Use the dropdown menu beside the month to review the previous or current month.

Review your total amount, one-time, recurring, new supporters, contributions, average size, average daily amount and DCC coverage.

Jul 22
Target go-live
Jul 25.

Supporter Social Login is here! Supporters can now use their social logins to access their Givecloud Donor Portal with speed and ease!

New
       Nael Aljabi

Improve your donor's login experience by allowing them to login to your Givecloud site using their Google, Facebook or Microsoft accounts!

No more having donors fill their address, first and last name when signing up, their Givecloud account will use their social login to fill all of that information if they are provided by their social login account!

This feature is enabled by default under Settings > Supporter Preferences > Social Logins, so there's no action needed to take advantage of this today!

Jul 18

Embedded Donation Forms

Bug Fix
       Kimberly Arcand

Supporters may have experienced issues placing donations through embeddable donation forms from Thursday, Jul 14 at 2:44 pm EST to Monday, Jul 18 at 12:16 pm EST. This was due to a date validation error. An update was complete Monday, Jul 18 at 12:16 pm EST to resolve the issue.

Jun 17

Search For Supporters Right From your Dashboard & Get Matching Results In Seconds!

Improvement
       Nael Aljabi

No more clicking through multiple menus to get to the supporter search, we've added a search on the top left of your dashboard where you can easily search for supporters in seconds! Watch this short video to see it in action! https://www.youtube.com/watch?v=mO4iLgVFYD0

May 31

Payments Report Update: Breakdown Based On Payment Processor and Source

New
       Nael Aljabi

An update to the payments report is now available! The report beautifully organizes your payment totals based on your payment processors such as Stripe, PayPal, etc. The report also provides a breakdown of payment types such as Visa, MasterCard, etc. Your overall payment totals from all sources are readily displayed at the bottom of the report. This gives you a quick high-level glance at which source generated the most donations and which generated the least.

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