What’s New?

Easier Navigation – All settings and tabs are now conveniently located in the left-hand bar, making it quicker and easier to find what you need. More Editing Space – A clean, intuitive layout that gives you more room to design the perfect giving experience. Future-Ready Design – This upgrade lays the foundation for even more powerful fundraising tools coming your way!

Get started using the new Visual Editor by checking out our Giving Experience KB series here https://help.givecloud.com/en/articles/8874398-how-to-create-a-giving-experience-ge

Remember... Why do we make these updates?
​Because if you’re not stopping, neither are we. As long as your mission keeps growing, so will our product. Your mission deserves it.

Givecloud simplifies thanking your supporters and strengthens relationships with them. Here's how: Automated Thank Yous: Use our optimized automatic Thank You page for a seamless donor experience. Customizable Redirects: Direct supporters to your own customized Thank You page. Personalized Messaging: Share donation details with your website for a more impactful custom Thank You page. (Requires API Endpoint support)

KB Article https://help.givecloud.com/en/articles/10275917-ge-customize-experience

Editing tax receipt settings opens a modal window instead of taking you to a new page Provides a cleaner simpler UI Separates details into simple sections for a more streamlined approach Addition of Automatic and Custom receipt template selections

KB Article https://help.givecloud.com/en/articles/10126665-tax-receipting

Elevate your donor communication! Include a banner image in your thank you emails to create a more engaging and personalized Giving Experience.

• in app preview shows you exactly how image will appear in donor email
• Recommended image size is 560 x 175 pixels
• Localization support to allow for a different image based on the different supported languages of the Giving Experience

KB article https://help.givecloud.com/en/articles/10457123-complete-your-account-setup

Here's how it works: Capture every gift: Record all donations, including offline gifts entered directly into DonorPerfect. Seamless integration with Givecloud: Givecloud pulls this data from DonorPerfect, ensuring a complete and accurate record. Empowered donors: Supporters can access their full giving history and download tax receipts anytime through the Givecloud donor portal.

KB Article: https://help.givecloud.com/en/articles/10421275-donorperfect-gift-history-and-tax-receipts-in-donor-portal

This item is available on a limited basis. You can request access at support@givecloud.co.

Seamlessly integrate with Raiser's Edge NXT to empower you by syncing contributions and constituents in real-time, intelligently matching donor data, supporting anonymous donors, configuring default fundraising settings, and separating out DCC, taxes and shipping into separate gifts.

KB articles

https://help.givecloud.com/en/articles/10367083-blackbaud-raiser-s-edge-nxt https://help.givecloud.com/en/articles/10185293-integrate-blackbaud-raiser-s-edge-nxt https://help.givecloud.com/en/articles/10185255-blackbaud-raiser-s-edge-nxt-settings

Video Message - Play a thoughtful video on the Giving Experience Thank you Screen Show your supporters a video after their donation is complete that thanks them for their giving and communicates the impact that their donation will have.

Call to Action - Share an important next step for supporters after their donation is completed.

More details in the KB article https://help.givecloud.com/en/articles/10275917-ge-customize-experience

When Text overlays artwork is enabled we now include the amount of the donation in the ecard art.

For more information check out https://help.givecloud.com/en/articles/10123086-tributes-dedications

New updated tax receipt template created to include all your important information.

This new template includes merge tags that will automatically be populated with things like logo, charity number, org legal address etc and can be used right off the bat without additional customizations.

Your existing templates will not be impacted. To take advantage of the new template the following steps should be taken;

1. Duplicate an existing template
2. Edit that template
3. Click Reset to reset that template to the newly updated template.

For more details see the KB https://help.givecloud.com/en/articles/10126665-tax-receipting

If using custom art that you do not want the supporters headline to cover, you can disable Text overlays artwork

For more details see the Tributes and Dedications KB article https://help.givecloud.com/en/articles/10123086-tributes-dedications

Giving your supporters control over how their name is split while maintaining a simple one field approach in the Giving Experience.

First and Last Name appears as one field. Supporter enters names into field and when they click away, the fields splits into a first and last name field. Supporters can then freely edit either field if desired but experience no interruption to their flow through the fields if no changes are needed. Names are split according to NCOA guidelines. Any additional single characters are split into the first name.

The Giving Experience Privacy and Legal screen have been updated to include SOC2 compliance and now links to the Givecloud Trust Centre

https://trust.givecloud.com/

Take the Tributes journey in the following articles

Tributes in the Giving Experience https://help.givecloud.com/en/articles/10129511-tributes-in-the-giving-experience

Tributes and Dedications https://help.givecloud.com/en/articles/10123086-tributes-dedications

Giving Experience - Dedications and Tributes https://help.givecloud.com/en/articles/10123553-giving-experience-dedications-tributes

Now you can copy your connected website URL with Share Your Link!

https://help.givecloud.com/en/articles/8886916-giving-experience-share-your-link