Jul 18

Embedded Donation Forms

Bug Fix
       Kimberly Arcand

Supporters may have experienced issues placing donations through embeddable donation forms from Thursday, Jul 14 at 2:44 pm EST to Monday, Jul 18 at 12:16 pm EST. This was due to a date validation error. An update was complete Monday, Jul 18 at 12:16 pm EST to resolve the issue.

Jun 17

Search For Supporters Right From your Dashboard & Get Matching Results In Seconds!

Improvement
       Nael Aljabi

No more clicking through multiple menus to get to the supporter search, we've added a search on the top left of your dashboard where you can easily search for supporters in seconds! Watch this short video to see it in action! https://www.youtube.com/watch?v=mO4iLgVFYD0

May 31

Payments Report Update: Breakdown Based On Payment Processor and Source

New
       Nael Aljabi

An update to the payments report is now available! The report beautifully organizes your payment totals based on your payment processors such as Stripe, PayPal, etc. The report also provides a breakdown of payment types such as Visa, MasterCard, etc. Your overall payment totals from all sources are readily displayed at the bottom of the report. This gives you a quick high-level glance at which source generated the most donations and which generated the least.

May 20
Target go-live
May 16.

Autosave and Revisions for Pages

New
       Maria Tan

Revisions and autosave for pages are now live! Autosave is triggered in the background every 60 seconds for pages. Up to five revisions or versions of the page is also saved, making it a breeze to restore previous versions of your page. A warning or notification will be displayed when you edit a page with a more recent autosave.

May 13

Memberships syncing to DonorPerfect

Bug Fix
       Dan Ramdial

1) If there is no MCAT linked to a membership level in Givecloud, then the membership level will not be synced to DonorPerfect (including the enrolment and expiry date).

2) When a contribution is synced to DonorPerfect, only if the contribution is linked to a membership will a supporters membership info be synced to their donor record in DonorPerfect.

May 3
Target go-live
Apr 5.

Added Fundraiser Details to API, Webhook Contribution, Transaction Line Item Details Report

New
       Maria Tan

The following Fundraiser Details have now been added to our API, Webhook Contribution, and Transaction Line Item Details report.

Fundraiser

Hashed ID Title Url Category Goal Deadline

Supporter Details

Supporter ID Active Display Name First Name Email Type

May 3

Peer-to-Peer Fundraising: Profanity Filter

New
       Kimberly Arcand

A profanity filter is now applied on Peer-to-Peer Fundraising Pages. Now an automatic profanity filter will stop the Peer-to-Peer fundraising page from being created if profanity is detected in the title or description of the page. A warning message will display if profanity is detected after someone selects "Create Page."

Apr 22

New Supporter Listing View along with Gravatar images and a Recurring Donor column

New
       Kimberly Arcand

A new supporter listing view has been added to Givecloud.

  • Supporters with a Gravatar associated with their email will have an image shown beside their name in the list view. If the supporter doesn't have a Gravatar, their initials will display.
  • New recurring donor column has been added. The column will show a green check if the supporter has an active recurring profile or yellow if a supporter has a suspended recurring profile.
Apr 15
Target go-live
Apr 14.

Added "Days-to-X" data to Mode

New
       Maria Tan

The following data are captured at the client level in Mode:

  • Date of creation
  • Days from creation to their first active subscription purchased
  • Days from creation to their first contribution (any site)
Mar 8
Target go-live
Mar 8.

Help Article Link Added to the Split Gifts Setting

New
       Maria Tan

A new warning has been added to the split gift setting that encourages the subscriber to read our help article first.

Mar 4
Target go-live
Mar 4.

UTM Tracking Codes and Referer to Contributions API & Webhooks

New
       Maria Tan

These fields will now be available through the API and Webhooks on Contributions:

http_referer tracking_source tracking_medium tracking_campaign tracking_term tracking_content

Mar 4
Target go-live
Mar 4.

Donor Cover Costs (DCC) in Contributions Report Export

New
       Maria Tan

DCC amounts are now listed in both the Contributions > All Contributions report export in the list of contributions (the whole order) and list of contributions with line items.

Mar 4
Target go-live
Mar 4.

Proofing Our Checkout Experience

Improvement
       Maria Tan

While we already had a protective measure in place to disable the purchase button after the first click, we've made improvements to catch fringe cases from slipping through the protective measure.

This update ensures that it will now be impossible for a purchase request to be submitted twice.

Feb 1
Target go-live
Feb 1.

Members with renewed memberships will no longer receive a Membership Expiry Email.

Improvement
       Maria Tan

We made an update on the way we route our Membership Expiry Emails. This new grouping ensures that members will no longer receive an expiry email if their membership has already been renewed.

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