Jan 24
Fundraising Experience Default Language
New
Maria Tan
Embedded fundraising experience now auto-detects the language and locale of your site and automatically switches to match your settings.
Maria Tan
Jan 18
Improved DonorPerfect integration with our fundraising experiences!
Improvement
Maria Tan
Using our new fundraising experiences? You can now designate DonorPerfect codes for the following fields within our new fundraising experiences:
- Gift Narrative
- Gift Type
- FMV
- Acknowledgement Preference
- Gift Memo
- TY Letter Code
- NoCalc
Jan 15
Support for custom fields in Sponsorship: Started email
New
Maria Tan
Include sponsee-related custom field labels and values to your Sponsorship: Started automated welcome emails to sponsors and supporters. Go to Communicate > All Automated Emails > Sponsorship: Started to add your custom fields.
To learn more, check out our updated article on how to add your custom field merge tags to the Sponsorship: Started email: https://help.givecloud.com/en/articles/4995411-sponsorships-custom-fields#h_e7638846e5
Dec 15
Failed contributions show a status of 'Unsynced' in the contribution list
Bug Fix
Dan Ramdial
Users that have DonorPerfect connected would previously see failed contributions with a status of 'Unsynced' in the contribution list when filtering for failed contributions.
This has been fixed so that failed contributions show a status of "Failed".
Nov 14
Peer-to-Peer on Fundraising Experiences
New
Dan Ramdial
Empower your supporters to create their own peer-to-peer fundraisers to help fundraise towards your mission!
Supporters can easily promote and share their peer-to-peer fundraiser with friends and family, driving support for your cause.
This is a great option to provide your supporters as a next step after making a donation, turning them from supporters to advocates for your mission.
You can learn more about Peer-to-Peer on fundraising experiences here: https://help.givecloud.com/en/articles/8561064-fundraising-peer-to-peer-on-fundraising-experiences
Nov 14
Tributes on Fundraising Experiences
New
Dan Ramdial
Allow your supporters to dedicate their donation on fundraising experiences! When completing their donation, supporters can enter the name of a loved one to dedicate their donation to.
Learn more about dedications and how to enable it on your fundraising experience here: https://help.givecloud.com/en/articles/6427322-fundraising-how-to-create-a-fundraising-experience
Nov 1
Fundraising Insight Emails
New
Dan Ramdial
Receive insights about your fundraising on a daily, weekly or monthly basis directly to your email inbox to help you stay on top of your fundraising success!
Fundraising insight emails include a comprehensive report designed to empower you with actionable data and strategic insights to enhance your fundraising performance.
You can learn more about Fundraising Insights here https://help.givecloud.com/en/articles/8487286-fundraising-insights
Oct 20
DCC AI+ improvement for larger donations
Improvement
Dan Ramdial
DCC AI+ has been retrained to improve how it adapts to larger donations. This will ensure your major donors feel more comfortable with any suggested DCC amounts.
You can learn more about DCC AI+ here https://help.givecloud.com/en/articles/6427543-the-power-of-dcc-ai
Oct 20
Recurring payment summary notification is sent multiple times to the same user on the same day
Bug Fix
Dan Ramdial
When recurring profiles are processed, if more than one user account is opted-in to receive the recurring payment summary notification, it would be sent multiple times to each user.
This has been fixed to be sent once to each user.
Oct 13
Google Analytics - Purchase events were not showing up in Google Analytics for GA4 properties
Bug Fix
Dan Ramdial
This has been fixed by replacing the server-side purchase event submission to submit client-side.
You will now see purchase events in Google Analytics for GA4 properties.
To learn more about the Google Analytics integration, check out this help article https://help.givecloud.com/en/articles/1541670-google-analytics
Oct 13
Using the batch sync supporters option on email integrations only syncs supporters that are opted-in to receive email updates
Improvement
Dan Ramdial
The 'Sync All Supporters' option available on email integrations has been updated to only sync supporters who have opted-in to receive email updates.
If this is the first time you’ve connected to an email integration, you can use this option to sync your existing subscribed supporters from Givecloud your contact list.
When connecting your Givecloud account to an email service where there is an existing list of subscribed contacts, this prevents existing contacts from being unsubscribed if your Givecloud account does not contain their most up to date opt-in status.
To learn more about the available email integrations, check these out
- Mailchimp - https://help.givecloud.com/en/articles/6960156-mailchimp
- Active Campaign - https://help.givecloud.com/en/articles/8474496-active-campaign
- Constant Contact - https://help.givecloud.com/en/articles/8461116-constant-contact
Oct 10
Integrations: Constant Contact
New
Dan Ramdial
Turn emails into donations by integrating your Givecloud account with Constant Contact's email marketing tools and make communicating with your supporters easy!
To connect your Constant Contact account to your GC admin, go to Settings > Integrations > Constant Contact.
To learn more, check out our help article, https://help.givecloud.com/en/articles/8461116-constant-contact.
Sep 29
API - Webhooks
Improvement
Dan Ramdial
The contributions_paid webhook has been updated to include both the label and value for select box custom fields.
1) The value attribute contains the label (the label that is displayed publicly)
2) The unformatted_value contains the value
Learn more about our Developer API's here: https://help.givecloud.com/en/articles/5211700-developer-apis
Sep 29
Mailchimp Integration
Bug Fix
Dan Ramdial
Between September 13th and September 19th, there was an issue where supporter names were not syncing to Mailchimp. Only emails were being synced. This issue was resolved on September 19th.
You can use the 'Sync Existing Supporters' option on your Mailchimp integration page, to resync any supporters that may have synced during the affected period to Mailchimp to ensure that their names are also included.
You can find out more about the 'Sync Existing Supporters' option and Mailchimp integration here: https://help.givecloud.com/en/articles/6960156-mailchimp
Sep 28
New Create button and flyout menu
New
Adam Volpe
It's now easier than ever to create something new using the new Create button in the top right of your GC admin! We've made it simpler to create your donation forms, products, supporters and more. Use the Create button to create: Forms Supporters Contributions Products Events & Registration Memberships Pages Checkout the Create button to start creating! You're going to LOVE this!