Mike Young
The 'Not Spam' option is now available on the supporter profile page. Need more info on how? Check out our new article!!
https://help.givecloud.com/en/articles/10028502-unmark-supporter-as-spam
Neil Lariviere
We are excited to announce that Givecloud has successfully completed its first System and Organization Controls (SOC) 2 Type II audit. A SOC 2 Type II report describes a service organization's systems, whether the design of specified controls meets the relevant trust services categories, and assesses the effectiveness of those controls over a specified period of time. Givecloud's SOC 2 Type II report did not have any noted exceptions and was therefore issued with a “clean” audit opinion from Advantage Partners.
You can now view our SOC 2 report in our Trust Center (https://trust.givecloud.com/). Please let us know if you have any questions.
Neil Lariviere
The Sync setting within the DonorPerfect integration settings is now a Global setting. Meaning, that if that toggle is turned off, no contributions will sync regardless of what the individual Giving Experience or Item setting is set to. This will give you great control over your DonorPerfect sync.
Neil Lariviere
We've improved Giving Experiences to include the ability to collect how your Donors found you!
https://help.givecloud.com/en/articles/9791487-referral-sources-on-giving-experiences
Neil Lariviere
You can now enhance the sticky reminder by adding an image to make it more visually appealing and perhaps entice the supporter to continue with their donation ? Note: This feature is only supported in the embedded donation experience.
https://help.givecloud.com/en/articles/9740140-adding-an-image-to-the-sticky-reminder
Neil Lariviere
Donors can choose which fund they would like to donate towards from within one convenient page! In this article we will detail how to set up your funds within a Fundraising Experience and how it will reflect on your live site.
https://help.givecloud.com/en/articles/9675682-multiple-fund-options-in-fundraising-experiences
Neil Lariviere
You can now say so much more within a Fundraising Experience Thank You email. We've expanded the character count from 250 to 1500. Thank your donors for their generosity exactly how you want with this new improvement.
Neil Lariviere
There's a new email automation available to help better communicate changes about your supporters Recurring Plans. Check it out in the Email Automation settings to not only notify your supporters that their plan has been cancelled, but also help notify your organization!
https://help.givecloud.com/en/articles/4596375-cancel-a-recurring-payment
Neil Lariviere
It has never been easier to manually add contributions from an existing donor through the POS. In this article, we will guide you through how to seamlessly import your donors' information into the POS in two simple steps!
Neil Lariviere
Now you're able to offer your donors a better experience in terms of their donations. We know "today only" donors are expecting a tax receipt right after giving, and recurring donors don't want to see the receipt until the end of the year. You can now offer this with the "Individual One-Time, Consolidated Recurring" option. This is found within your tax settings.
Click here for more details - https://help.givecloud.com/en/articles/1541655-manage-tax-receipts-with-givecloud
Abbas Osman
Manage all your connected websites in one place with our new Connected Websites panel in Organization Settings. You can now add your websites easily, check the status of your connected sites, modify site details as needed, and easily disconnect sites (don’t forget to remove the bridge code from your site). Find this exciting new feature under Organization Settings, just below Accepting Donations.
Click here for more details - https://help.givecloud.com/en/articles/9377100-how-to-connect-your-website
Neil Lariviere
Connect Salesforce to Givecloud to unlock the full power of your Salesforce CRM! Sync your fundraising automatically to keep Salesforce up to date with your CRM specific data. Use custom mapping to map Givecloud objects (such as Supporters and Contributions) to Salesforce objects (such as Contacts and Opportunities).
Luis Lopez
To add line-breaks, go to Fundraising > Open your Fundraising Experience > Click or use the tab key to navigate to Layout and open the Description box. Add the desired amount of line breaks to your description form.
Kimberly Arcand
Choose your logo size (auto, small, medium, or large) to change how the logo appears on each fundraising experience. To edit your logo size, go to Fundraising > Open your Fundraising Experience > Click or use the tab key to navigate to the pencil icon, and edit the logo size under Template and Branding.
For best results, we recommend Auto.
Abbas Osman
You can now enable a "Keep Me Anonymous" option for donors during add-to-cart checkout! This setting is available under Features > Website > Site Design > Cart & Checkout.
Allow your supporters to choose anonymity for their contributions. Find this new option below "Cover the Fees" at checkout.
Click here for more details - https://help.givecloud.com/en/articles/9466304-how-to-add-keep-me-anonymous-option-in-checkout