Archive Supporters (instead of delete)
We've improved supporter management so you can Archive instead of Delete supporters. This will allow you to safely archive supporters who are no longer engaged without impacting your historical data.
We've improved supporter management so you can Archive instead of Delete supporters. This will allow you to safely archive supporters who are no longer engaged without impacting your historical data.
Now we're talking the same language! No more "Orders" or "Accounts"! They're now "Contributions" and "Supporters". You'll see these updates throughout the system.
We haven't made any other big changes to the UI - it's only the language we're using. You can still find all your "Orders" through the "Contributions" menu. And you can still find all your "Accounts" using the "Supporters" menu. It'll take a little getting used to, we know. These are all baby steps towards a very bright future. ?
Do you have feedback? Hit us up in the live chat and fire away! Your opinion is all that matters. We're doing this FOR YOU!
We've improved how we sync data to DonorPerfect for Memberships and when using Split Gifts.
When using Split Gifts:
SEE_SPLIT
. Instead, it's set to either a single TY code OR NULL if there are multiple.Membership Improvements:
Stay tuned for even more improvements to our DP sync.
No more fumbling for your Givecloud account. You and your staff can now login from givecloud.com!
There was an issue setting a timeline update to Private. Rather than setting the post to private when clicking the checkbox, it would instead prompt you to upload an attachment. This has been resolved.
Under fundraiser settings, you can now add team members to be notified when a Fundraising Page is edited by a Supporter.
This is in addition to the notification that was already available for your team to be notified when a new fundraiser is created.
Several bug fixes have gone live. See the list below for more details.
Easily see a full list of your supporters who have fundraising pages with the new Fundraisers filter in the supporters list.
Where to start... inspired by so many subscribers feedback!
We'd love your feedback!
Thanks to all our membership organizations (especially Astrosociety and Cal Waterfowl) for helping post these issues and improvements!
We removed a blank box that would appear on most donation pages of new sites because there is a single space in the "Alternate Panel Content"
When a donor wants to send a tribute through mail, they can now use address auto-complete to enter the recipient's address.
We believe this will help reduce the time it takes your supporters to fill in addresses as well as reduce errors in address entry.
An update went live yesterday which caused a possible issue with donation forms that use the "Add to Cart" functionality.
Some of your site visitors may have been unable to add their donation to the cart due to an issue with tributes. We've since corrected the issue the forms should be working as expected.
We made the text-to-give test console look prettier so it's easier to test your conversations.
There were certain situations where the count of sponsors on a sponsorship could have been incorrect. We've improved the way in which we're calculating this to avoid this problem and we've re-calculated sponsorship counts on all sites.
When searching for an account to attach to an order in the POS, there was a situation where it wouldn't show you the address, phone number or memberships that the account belonged to. This could cause issues if you were looking up an account where two or more people have the same name.
We've now updated the POS Account Search so that it always shows the information it has available (email address, address, telephone and memberships).