Fundraising Pages filter for Supporters List
Easily see a full list of your supporters who have fundraising pages with the new Fundraisers filter in the supporters list.
Easily see a full list of your supporters who have fundraising pages with the new Fundraisers filter in the supporters list.
Where to start... inspired by so many subscribers feedback!
We'd love your feedback!
Thanks to all our membership organizations (especially Astrosociety and Cal Waterfowl) for helping post these issues and improvements!
We removed a blank box that would appear on most donation pages of new sites because there is a single space in the "Alternate Panel Content"
When a donor wants to send a tribute through mail, they can now use address auto-complete to enter the recipient's address.
We believe this will help reduce the time it takes your supporters to fill in addresses as well as reduce errors in address entry.
An update went live yesterday which caused a possible issue with donation forms that use the "Add to Cart" functionality.
Some of your site visitors may have been unable to add their donation to the cart due to an issue with tributes. We've since corrected the issue the forms should be working as expected.
We made the text-to-give test console look prettier so it's easier to test your conversations.
There were certain situations where the count of sponsors on a sponsorship could have been incorrect. We've improved the way in which we're calculating this to avoid this problem and we've re-calculated sponsorship counts on all sites.
When searching for an account to attach to an order in the POS, there was a situation where it wouldn't show you the address, phone number or memberships that the account belonged to. This could cause issues if you were looking up an account where two or more people have the same name.
We've now updated the POS Account Search so that it always shows the information it has available (email address, address, telephone and memberships).
In certain cases, the merge tag used to display a description of the recurring amount for a contribution did not include the covered costs (DCC).
For example, it may have shown: You will be charged $25.00 USD/mon starting May 23rd, 2021.
When it should have show: You will be charged $26.22 USD/mon starting May 23rd, 2021.
This is now resolved.
Before this fix, when a supporter would share a blog post or fundraiser on your website through the "email" share link , it would share a portion of the content of the page. Due to limitations in web-browsers, we would limit the length of this content. In these situations however, the limiting of the length of content would make the content of the email look as if it had been cut-off. This isn't a great experience for someone trying to share your page.
In this update we've made it more obvious that this is an excerpt by using an ellipsis and we now provide a "Read More" link below the excerpt.
On April 28th a bug was introduced to the Point of Sale (POS) that caused it not to load. The issue was quickly resolved and the POS is now working correctly.
In this update we've fixed three issues with fundraising pages surrounding content reporting, deadline dates and animations.
We're proud to announce that our Virtual Events feature now supports new options for live streaming. In addition to Vimeo and Youtube, we allow you to broadcast from a variety of streaming providers such as OBS, Zoom, Streamlabs, Dacast, OneStreamLive, Ecamm live, Wirecast, Streamyard and Restream. View the help article for more information: https://help.givecloud.com/en/articles/4988652-virtual-events-with-a-custom-streaming-provider-beta
Easily track notes on all your supporters in Givecloud. On a specific account, you can now keep a history of notes to track key details. Check out our help article to learn more: https://help.givecloud.com/en/articles/5100113-account-notes
Currently in Beta.
Are you planning an online gala, generosity party or concert? Turn these events into high-impact fundraising opportunities. IMAGINE an all-in-one fundraising page to watch, give, engage, celebrate, connect and share.
Virtual Events enable you to expand your reach and boost impact. It’s a new opportunity to break down barriers and truly connect with anyone that shares a passion for your cause. Our Virtual Events feature motivates generosity like never before:
Livestream your fundraiser globally and expand your reach? Accept payments directly through the broadcast. ? Create excitement with a live ticker, progress bar and confetti? Engage and energize with emoji reactions ❤️ Enable live chat for even more robust interactions?
To learn more, check out our help article here: http://help.givecloud.com/en/articles/4988651-virtual-events-beta.