Apr 27
Include groups/membership in account export
Improvement
Tim Robertson
We've improved the account export to include a list of all groups an account is assigned to.
Tim Robertson
Apr 24
Fixed stock-level validation
Bug Fix
Kory Gorsky
In rare cases, it was possible to over-purchase items. We've improved when stock levels are validated so ensure products cannot be over-purchased.
Apr 22
Improved order search
Improvement
Tim Robertson
We've improved searching for orders where the donor's account name is different than the billing or shipping name.
Apr 16
Include referring website in exports
Improvement
Tim Robertson
We now include the referring website (previous website) in all order exports.
Jul 9
Improved item category support
Improvement
Kory Gorsky
You now access even deeper levels of categories on items (previously limited to 2 on the item screen).
Jul 4
Protected Pages in Donor Portal
New
Kory Gorsky
Previously, you had to assign private content to a Group or Membership Level. Now, you can simply require that a user be logged-in in order to see a page (regardless of Group or Membership).
You'll see a lock beside private pages.
Jul 2
P2P Fundraiser Email Notification
Improvement
Kory Gorsky
Fundraisers will now get an alert each time a donation is made on their page. You can now encourage them as they make progress towards their goal, and completely custom brand each email (as always).
Jun 28
Improved membership renewals
Improvement
Kory Gorsky
We've improved how membership purchases and renewals work to ensure members can properly extended any existing memberships, instead of overlapping them.
Jun 18
Donor History Tab & Data Auditting
New
Josh Bloomfield
We've replaced the Logins tab with a more full picture of each Donor's History. You'll now see donor portal logins as well as:
- profile changes,
- recurring donation changes, and
- payment method changes
We've also included more information about each action including:
- an estimate of the device's physical location,
- the device type, and
- which user made the change (the donor or a staff member - even if the staff member logged in as the donor)
For every change made, you can click on the change and see the details of the change.
Check it out - open any donor Account in Givecloud and look for the new History Tab.
Jun 17
Track Donor Loyalty using NPS
New
Josh Bloomfield
You can now track your donor's loyalty using Net Promoter Score (NPS). Read more here: http://help.givecloud.co/en/articles/3083151-donor-loyalty-using-nps
Jun 11
Payment Validation for Risk & Fraud Detection
New
Josh Bloomfield
You can now see payment verification details on every order and every payment. Read more here: http://help.givecloud.co/en/articles/3050926-managing-avs-cvc-validation
Jun 5
Payments by Item Report
New
Josh Bloomfield
This new report breaks down all payments (approved and declined) received on a given item with filters and export functionality. Check it out: Reports > Payment by Item.
Jun 3
Override goal progress on campaigns
Improvement
Dan Ramdial
You can now manually override the progress of your fundraising campaigns.
May 30
Improved viewing and deleting orders
Improvement
Josh Bloomfield
The order screen now responds better and had more intuitive information when your ability to edit or delete the order is limited.
May 24
New name and reference number options for Child Sponsorship
Improvement
Josh Bloomfield
You now have more control over the formatting for the names of your children online, as well as optionally display their reference number,