Hayley Killalea
NB: At this stage, the email will still send for each product purchased. E.g. if you're running an event and set to use the same email for your 'General Admission' item and your 'VIP' item and someone purchases both, they will receive two emails.
Hayley Killalea
For more info on setting up custom emails and disabling the Contribution Received: To Supporter email, see the following article - https://help.givecloud.com/en/articles/1541681-how-do-i-send-item-specific-email-notifications
Hayley Killalea
An example of how this could be used: If you wish to sync all donation gifts to DonorPerfect, but do not wish to sync any of your store sales you can disable the sync for your store items. For more information, check out the following article https://help.givecloud.com/en/articles/5643519-donorperfect-how-to-disable-sync-on-an-item
Hayley Killalea
These settings can be found under Features > Website > Site Design in the "Cart & Checkout" tab. Scroll down and look for the section labelled "Tribute".
Hayley Killalea
You can see these templates along the right-hand side when you head to Features > Sell & Fundraise > Items and either click to add a new item, or click to edit an existing item.
Hayley Killalea
Hayley Killalea
The first re-try attempt happens automatically, then 8 min, 16 min, 25 min, 33 min, and again 33min after.
Hayley Killalea
Hayley Killalea
Hayley Killalea
This may have affected contributions syncing from September 26th.
Hayley Killalea
Calculated fields created by users in DonorPerfect will now be triggered and calculated by Givecloud.
For Existing Subscribers: We have turned this feature off so that it doesn’t change how you're expecting Givecloud to interact with DP. If you would like it on, you just need to head to Settings > Integrations > DonorPerfect to turn it on. The setting is called "Calculated Fields" and is right at the bottom of the page. Change the select box to "Yes", scroll back up and hit 'Save'.
For New Subscribers: This setting will be ON by default.
Hayley Killalea
This setting can be found when creating a virtual event page (Features > Virtual Events > +Add)
For more information on Virtual Events, check out the following article - https://app.intercom.com/a/apps/cs01jxl6/articles/articles/4988651/show?language=en
Hayley Killalea
This setting can be found when creating a virtual event page (Features > Virtual Events > +Add)
For more information on Virtual Events, check out the following article - https://app.intercom.com/a/apps/cs01jxl6/articles/articles/4988651/show?language=en
Hayley Killalea
The Contribution Line Items Report is a breakdown of all contributions and transactions based on the line item. The contribution line item report looks in-depth at all aspects of your online fundraising, including Donor Covers Cost, Taxes, Shipping and Sponsorships. The Contribution Line Item Report replaces the Payment by Item Report.
For more details, check out the following article - https://help.givecloud.com/en/articles/5280256-contribution-line-items-report
Hayley Killalea