Sep 30

Giving Tuesday Templates Are Returning

New
       Mike Young

As we’ve done in previous years, we’re bringing back Giving Tuesday templates to help organizations launch beautiful, high-converting campaigns faster.

  • Ready-to-use Giving Experience templates for different fundraising styles.
  • Impact Giving templates designed around a variety of causes and missions.
  • Giving Tuesday-inspired visuals and messaging, fully customizable for each organization.
  • Templates and options may continue to evolve or expand as we get closer to launch.

Learn More --> https://help.givecloud.com/en/articles/12710604-how-to-make-the-most-of-giving-tuesday-in-givecloud

Sep 30

Donation Reminder Emails and Abandoned Cart Giving Experiences

New
       Mike Young

Get more visibility into unfinished donations and give supporters more ways to return and complete their gift.

  • Supporters can opt in before leaving a Giving Experience to receive a reminder email the following day.
  • Track Scheduled, Sent, and Converted reminder activity, with UTM tracking available for reporting.
  • View incomplete Giving Experience donations from Contributions → Abandoned.
  • Shareable links let staff send supporters back to an unfinished donation, even when they haven't opted in for a reminder.

Learn more: https://help.givecloud.com/en/articles/10275917-ge-customize-experience

Sep 23

Split Fund Giving Comes to Giving Experiences

New
       Mike Young

Give donors more choice over where their gift makes an impact with a simple, modern way to support one or multiple funds in a single donation.

  • Support multiple funds in one donation — Donors choose the funds they care about and decide exactly how much they'd like to give to each.
  • Customize every fund — Add images, labels, descriptions, and individual DonorPerfect coding for each fund.
  • Support recurring Split Fund giving — Create separate recurring plans for each fund, giving donors more flexibility to manage their ongoing support.
  • Built for DonorPerfect — Each fund syncs as its own DonorPerfect gift using its configured coding, with support for recurring pledges and DonorPerfect Split Gifts.

Learn More: https://help.givecloud.com/en/articles/17117893-split-fund-giving-on-giving-experiences

Sep 23

Turn One-Time Gifts Into Recurring Support with Auto-Repeat

New
       Mike Young

Give one-time donors an easy way to repeat their gift monthly, quarterly, or yearly.

  • Repeat the same gift automatically — Auto-Repeat invites one-time donors to repeat their full donation amount after checkout.
  • Choose the frequency and customize the ask — Set Auto-Repeat to Monthly, Quarterly, or Yearly, and customize the headline and message donors see.
  • Works with Split Fund Giving — Auto-Repeat is the upsell option for Split Fund Giving Experiences, creating a separate recurring plan for each fund based on the donor’s original gift.

Learn More: https://help.givecloud.com/en/articles/10275917-ge-customize-experience

Aug 19

Custom Fields for Giving Experiences

New
       Mike Young

Collect the extra information you need and sync it directly to DonorPerfect.

Aug 19

Sticky Donate Button

New
       Mike Young

Keep giving visible and accessible across your entire website with the new Sticky Donate Button, part of Givecloud’s Fundraising Promotion Toolkit.

  • Always within reach: Supporters can donate from anywhere as they browse your Connected Website.
  • Make it yours: Customize the button’s text, icon, color, and position to match your brand.
  • Connect your Giving Experience: Choose which fundraising form opens when supporters click the button.

👉 Learn more: https://help.givecloud.com/en/articles/12501335-fundraising-promotion-toolkit

Jul 2

Import New Recurring Payment Plans

New
       Mike Young

Create recurring payment plans in bulk using a CSV or Excel import.

Highlights

  • Create recurring payment plans for existing Givecloud supporters.
  • Import recurring amounts, billing schedules, fundraising items, and more.
  • Reuse existing payment methods when replacing recurring plans.
  • Supports CSV and Excel (.xls/.xlsx) imports.

Learn more

https://help.givecloud.com/en/articles/15808303-import-new-recurring-payment-plans-rpps

Jun 30

Bulk Update Recurring Payment Plans

New
       Mike Young

Make changes to multiple recurring plans at once, reducing manual work and saving time on large-scale updates.

Highlights

  • Access the new Bulk Update Recurring Profiles option from Recurring Plans → + Add / Update.
  • Update recurring amounts, billing frequencies, next payment dates, billing end dates, and Donor Covers Cost (DCC) settings in bulk.
  • Cancel recurring plans with configured cancellation reasons and override some external CRM values when needed.
  • Create new recurring plans for existing supporters with saved payment methods

Learn more https://help.givecloud.com/en/articles/14668555-update-recurring-payment-plans-rpp-via-import

Jun 24

Update DonorPerfect Codes for Recurring Gifts

New
       Mike Young

Edit DonorPerfect codes directly on recurring plans

  • Update coding on existing recurring plans without recreating the recurring gift.
  • Future gifts automatically use the updated codes on the next scheduled charge.
  • Edit DP Pledge ID, General Ledger, Campaign, Solicitation, Sub-Solicitation, Gift Memo, and User Defined Fields (UDFs).
  • Supports Enhanced Pledge updates and re-syncing historical contributions.

Learn more: https://help.givecloud.com/en/articles/15565017-how-to-edit-donorperfect-codes-on-a-recurring-plan

Jun 22

Hero Layout for Giving Experiences

New
       Mike Young

Hero Layout makes it easy to create visually engaging fundraising experiences while maintaining the flexibility of Givecloud Giving Experiences. Whether you're using hosted pages, popup embeds, or inline embeds, Hero Layout helps create a seamless donor journey.

Highlights:

  • Dedicated hero image section
  • Support for Hosted Pages, Popup Embeds, and Inline Embeds
  • Focus Mode for inline giving experiences
  • Goals, progress tracking, and countdown timers
  • Mobile-optimized experience
  • Compatible with Standard and Compact donation form templates

Learn More: https://help.givecloud.com/en/articles/10275748-ge-layout

May 26

Custom Emails for Giving Experiences

New
       Mike Young

Fully personalize donor confirmation emails with custom branding, messaging, and Giving Experience-specific content.

  • Customize the default confirmation email or build a fully custom layout
  • Create dedicated emails for specific Giving Experiences and campaigns
  • Supports merge tags, multi-language content, and automated stewardship experiences

Learn more here --> https://help.givecloud.com/en/articles/15261886-custom-emails-for-giving-experiences

May 26

Fixed Payments for Giving Experiences

New
       Mike Young

Give supporters more control over when their recurring donations process with customizable payment dates and optional initial payments.

Key Highlights

  • Allow supporters to choose from predefined payment dates or weekdays
  • Configure optional, required, or disabled initial payments
  • Create a clearer, more flexible recurring giving experience with improved checkout messaging

Learn more here --> https://help.givecloud.com/en/articles/15263726-fixed-payments-for-giving-experiences

Apr 27

Enable Bank Payments (ACH & PAD) with Stripe

New
       Mike Young

You can now offer bank debit payments through Stripe in Givecloud—supporting ACH for U.S. donors and PAD (ACSS Debit) for Canadian donors.

What’s included:

🇺🇸 ACH Direct Debit for U.S. Stripe accounts

🇨🇦 ACSS Debit (PAD) for Canadian Stripe accounts

Simple toggle inside Givecloud once enabled in Stripe

Why it matters:

  • Adds another trusted payment option for donors
  • Improves reliability for recurring giving
  • Helps reduce failed payments from expired cards

Learn how to enable it: https://help.givecloud.com/en/articles/14783957-enable-bank-payments-with-stripe

Feb 23

Upgrade Your DonorPerfect Sync with the New Standard Option

New
       Mike Young

If you're currently syncing to DonorPerfect using Givecloud’s legacy method, you now have the option to enable Standard Sync — a more structured, modern way to sync your gift data.

  • Standard Sync is already the default for new Givecloud orgs, and it’s designed to:

  • Sync a clean set of predefined fields to DonorPerfect

  • Reduce mapping errors and manual setup

  • Keep your donor data more consistent and easier to work with

✅ What's Changing (If You Switch)

  • You no longer need to manually map core gift fields

  • Gift data syncs in a streamlined, best-practice format

  • Custom fields and additional tracking (via GC Meta Data) still work

  • Donor Covers Cost (DCC) is included as part of the gift (not a separate gift)

⚠️ Once Standard Sync is turned on, it can’t be turned off — so you’ll be asked to confirm before anything changes.

🔧 How to Turn It On

Go to Settings → Integrations → DonorPerfect, and select the Standard Sync option. We’ll show you exactly what’s changing before you confirm.

Learn More --> https://help.givecloud.com/en/articles/13345899-how-givecloud-syncs-with-donorperfect

Dec 5

OpenID Connect (OIDC) for Donor Portal Login

New
       Mike Young

You can now connect your own identity provider to Givecloud using OpenID Connect (OIDC), enabling secure single sign-on (SSO) for your supporters or internal users.

  • Authenticate users through Auth0, Okta, or a custom OIDC server

  • Enable SSO login for donor portals, member areas, or internal tools

  • Maintain full control over identity and access management

  • Ideal for organizations with internal technical expertise

Learn how to set up OIDC in Givecloud → https://help.givecloud.com/en/articles/11327250-enabling-openid-connect-for-givecloud-donor-portal

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