Sep 23

Givecloud is Officially SOC2 Compliant!

New
       Neil Lariviere

We are excited to announce that Givecloud has successfully completed its first System and Organization Controls (SOC) 2 Type II audit. A SOC 2 Type II report describes a service organization's systems, whether the design of specified controls meets the relevant trust services categories, and assesses the effectiveness of those controls over a specified period of time. Givecloud's SOC 2 Type II report did not have any noted exceptions and was therefore issued with a “clean” audit opinion from Advantage Partners.

You can now view our SOC 2 report in our Trust Center (https://trust.givecloud.com/). Please let us know if you have any questions.

Jul 26

Say 500% more within the Fundraising Experience Thank You's!

New
       Neil Lariviere

You can now say so much more within a Fundraising Experience Thank You email. We've expanded the character count from 250 to 1500. Thank your donors for their generosity exactly how you want with this new improvement.

May 30

Connecting Your Website Has Never Been Easier!

New
       Abbas Osman

Manage all your connected websites in one place with our new Connected Websites panel in Organization Settings. You can now add your websites easily, check the status of your connected sites, modify site details as needed, and easily disconnect sites (don’t forget to remove the bridge code from your site). Find this exciting new feature under Organization Settings, just below Accepting Donations.

Click here for more details - https://help.givecloud.com/en/articles/9377100-how-to-connect-your-website

Apr 30

Salesforce Integration Now Available!

New
       Neil Lariviere

Connect Salesforce to Givecloud to unlock the full power of your Salesforce CRM! Sync your fundraising automatically to keep Salesforce up to date with your CRM specific data. Use custom mapping to map Givecloud objects (such as Supporters and Contributions) to Salesforce objects (such as Contacts and Opportunities).

https://help.givecloud.com/en/articles/8685871-salesforce

Mar 6

Keep Me Anonymous

New
       Abbas Osman

You can now enable a "Keep Me Anonymous" option for donors during add-to-cart checkout! This setting is available under Features > Website > Site Design > Cart & Checkout.

Allow your supporters to choose anonymity for their contributions. Find this new option below "Cover the Fees" at checkout.

Click here for more details - https://help.givecloud.com/en/articles/9466304-how-to-add-keep-me-anonymous-option-in-checkout

Feb 14

Consolidated Tax Receipts for Givecloud Express

New
       Maria Tan

To issue consolidated receipts with Givecloud Express, click on Reports > Tax Receipts. Then, click on the Consolidated Receipting button. Enter your Receipt Period, Minimum Receiptable Amount, and Receipt Date. Under Receipt Status, select Draft to review the tax receipts first, then click on Generate Receipts.

To learn more, please see our help article here: https://help.givecloud.com/en/articles/9020513-givecloud-express-issuing-tax-receipts

Feb 7

Create Sponsorships via API

New
       Maria Tan

Users can read, create, update, and delete sponsees through the API. Please note that sponsorships must be enabled in your account to access this feature.

To learn more, check out our updated documentation here: https://developers.givecloud.com

Feb 6

Manual Donations for Fundraising Experiences

New
       Maria Tan

To accept manual donations for fundraising experiences through the Point-of-Sale (POS), users can search for the fundraising experience by name or by SKU. Once the fundraising experience is selected, process the donation as usual.

Jan 24

Fundraising Experience Default Language

New
       Maria Tan

Embedded fundraising experience now auto-detects the language and locale of your site and automatically switches to match your settings.

Jan 15
Target go-live
Jan 15.

Support for custom fields in Sponsorship: Started email

New
       Maria Tan

Include sponsee-related custom field labels and values to your Sponsorship: Started automated welcome emails to sponsors and supporters. Go to Communicate > All Automated Emails > Sponsorship: Started to add your custom fields.

To learn more, check out our updated article on how to add your custom field merge tags to the Sponsorship: Started email: https://help.givecloud.com/en/articles/4995411-sponsorships-custom-fields#h_e7638846e5

Nov 14

Peer-to-Peer on Fundraising Experiences

New
       Dan Ramdial

Empower your supporters to create their own peer-to-peer fundraisers to help fundraise towards your mission!

Supporters can easily promote and share their peer-to-peer fundraiser with friends and family, driving support for your cause.

This is a great option to provide your supporters as a next step after making a donation, turning them from supporters to advocates for your mission.

You can learn more about Peer-to-Peer on fundraising experiences here: https://help.givecloud.com/en/articles/8561064-fundraising-peer-to-peer-on-fundraising-experiences

Nov 1

Fundraising Insight Emails

New
       Dan Ramdial

Receive insights about your fundraising on a daily, weekly or monthly basis directly to your email inbox to help you stay on top of your fundraising success!

Fundraising insight emails include a comprehensive report designed to empower you with actionable data and strategic insights to enhance your fundraising performance.

You can learn more about Fundraising Insights here https://help.givecloud.com/en/articles/8487286-fundraising-insights

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