Improve DP pledge sync
Improved pledge data sent to DP when not using Givecloud's automated recurring payments.
Improved pledge data sent to DP when not using Givecloud's automated recurring payments.
Fix issue with price displaying on order line items on the order review screen.
Fixed an issue where donations weren't displaying properly in Global theme product templates.
Accept credit, debit and ACH payments using your Authorize.net account!
Increase your fundraising and streamline your processes with our end-to-end SMS fundraising feature. Best part - it's unlimited use AND included in our new monthly plans.
We've improved the main order review screen. It's simpler and you can see everything important without scrolling. We'd love your feedback!
Keep better track of your traffic and analytics data in Givecloud and in your CRM.
We now track the following URL parameters in your Givecloud orders and donations:
Check your CRM settings, as well. You can now push those same parameters directly into your CRM from Givecloud.
For example, perhaps you have a partner organization or business that wants to advertise your fundraising page. You can send them a link to your site with the param ?source=joes-roofing and track all the donations you get from that business in Givecloud and in your CRM. Want to understand more, check our help desk or drop us a line at help@givecloud.co.
Our ShipStation integration is currently in testing with a handful of organizations.
ShipStation allows you to pick, pack and ship your orders outside of Givecloud. It's a phenomenal fit for organizations who have a high level of merchandise sales.
Interested in taking it for a test drive? Let us know at help@givecloud.co.
Previously, a manual update was required to support email-only tributes. We have improved the tribute settings so you can limit tributes to email-only (or letter-only).
When refunding orders in Givecloud, you'll see the option to do a full refund versus a partial refund. When performing a full refund, Givecloud will automatically adjust all the linked gifts in DonorPerfect to $0 to indicate that a refund has been issued.
Be sure you check your DonorPerfect settings screen and enable "Auto-Sync Order Refunds".
For now, partial refunds still require manual adjustments in DonorPerfect. We are hard at work on better partial refund support that will allow you to identify which line items need refunding, and subsequently, which gifts will be adjusted in DonorPerfect. Keep an eye on your updates feed for more info in 2019.
Previously, address2 wasn't being pushed to the donor in DonorPerfect. ty_date and emailsentty_date were also missing on new gifts when receipts were issued from Givecloud.
Get a sneak-peak into our internal monitoring and server status. https://givecloud.co/status
We love mastering technology - because we love nonprofits and because we love building amazing tools. In that spirit, our team identified and deployed a performance improvement that will allow your Givecloud pages to serve more donors per second than ever before.
Huge thanks to Tim for his incredible brain and proactive attitude!
Overall, you'll likely not notice a difference in the performance of your site. However, in peak fundraising times, your Givecloud pages will be able to handle about 1000% more traffic per second than previously.
We've beefed up our servers ahead of your seasonal fundraising to help ensure a successful Giving Tuesday and holiday season!
This item is available on a limited basis. You can request access at support@givecloud.co.
The long awaited update is here. Many of you have donors that have multiple recurring donations set up on the same day. Now, Givecloud has intelligence that detects when the same card will be charged more than once. In those cases, Givecloud groups those charges together into a single charge while still tracking the individual reasons for the payment. This keeps your donor's bank statement simpler, saves you on fees, and speeds up the transaction processing.
This is being tested with a handful of clients. We'll let you know once it is live :)