Feb 19
Improved FB Pixel Support
Improvement
Tim Robertson
Givecloud's code will detect whether you've installed FB pixel and automatically track payments for you.
Tim Robertson
Feb 12
DP Sync Improvements
Improvement
Tim Robertson
- You can now set the DonorPerfect Acknowledge Preference on products and forms.
- Set "Thank You" dates when syncing to DP for orders that have email notified your donor
- Include Givecloud order special instructions in DP Gift Narratives
Feb 5
Improve DP pledge sync
Improvement
Tim Robertson
Improved pledge data sent to DP when not using Givecloud's automated recurring payments.
Feb 4
Fix issue with price displaying on order line items
Bug Fix
Josh Bloomfield
Fix issue with price displaying on order line items on the order review screen.
Feb 4
Fix issue with donations in product template
Bug Fix
Tim Robertson
Fixed an issue where donations weren't displaying properly in Global theme product templates.
Feb 1
Auth.net Support
New
Josh Bloomfield
Accept credit, debit and ACH payments using your Authorize.net account!
Jan 26
SMS & Instant Messaging (Text-To-Donate, and more!)
New
Tim Robertson
Increase your fundraising and streamline your processes with our end-to-end SMS fundraising feature. Best part - it's unlimited use AND included in our new monthly plans.
- Text-to-Donate - Allow your donors to donate quickly over SMS or Instant Message and easily encourage monthly donations.
- Text-to-Fundraise - Give your best fundraisers their own text-to-donate code. Every donation received over text is logged against their fundraiser and is visible on their page. For example: "Text 'JOSHS BDAY 50' to donate $50 towards my fundraiser!"
- Text-to-Pledge - Allow your donors to pledge any amount of money towards a pledge campaign. For example: "Text 'BUILD 500' to pledge $500 towards our building fund."
- Text-to-Update-Profile - Give your donors easier access to their profile right from their phone. For example: "Text 'MY PROFILE' to create, access or update your account."
- Text-to-Anything - Create custom replies and actions. For example, "Text 'ITINERARY' to get a link to the event schedule!" or "Text 'GET THE BOOK' to purchase this limited time offer!"
Jan 23
Better Order Screen
Improvement
Josh Bloomfield
We've improved the main order review screen. It's simpler and you can see everything important without scrolling. We'd love your feedback!
Jan 21
Order Tracking Data & UTM Support
New
Josh Bloomfield
Keep better track of your traffic and analytics data in Givecloud and in your CRM.
We now track the following URL parameters in your Givecloud orders and donations:
- utm_source (or just source)
- utm_medium (or just medium)
- utm_campaign (or just campaign)
- utm_terms (or just terms)
- utm_content (or just content)
Check your CRM settings, as well. You can now push those same parameters directly into your CRM from Givecloud.
For example, perhaps you have a partner organization or business that wants to advertise your fundraising page. You can send them a link to your site with the param ?source=joes-roofing and track all the donations you get from that business in Givecloud and in your CRM. Want to understand more, check our help desk or drop us a line at help@givecloud.co.
Jan 18
ShipStation Integration
New
Tim Robertson
Our ShipStation integration is currently in testing with a handful of organizations.
ShipStation allows you to pick, pack and ship your orders outside of Givecloud. It's a phenomenal fit for organizations who have a high level of merchandise sales.
Interested in taking it for a test drive? Let us know at help@givecloud.co.
Dec 10
Email-Only (or Letter-Only) Tributes
Improvement
Dan Ramdial
Previously, a manual update was required to support email-only tributes. We have improved the tribute settings so you can limit tributes to email-only (or letter-only).
Dec 7
Gift Adjustments in DonorPerfect
New
Josh Bloomfield
When refunding orders in Givecloud, you'll see the option to do a full refund versus a partial refund. When performing a full refund, Givecloud will automatically adjust all the linked gifts in DonorPerfect to $0 to indicate that a refund has been issued.
Be sure you check your DonorPerfect settings screen and enable "Auto-Sync Order Refunds".
For now, partial refunds still require manual adjustments in DonorPerfect. We are hard at work on better partial refund support that will allow you to identify which line items need refunding, and subsequently, which gifts will be adjusted in DonorPerfect. Keep an eye on your updates feed for more info in 2019.
Dec 5
Fixed Missing Fields in DP Sync
Bug Fix
Dan Ramdial
Previously, address2 wasn't being pushed to the donor in DonorPerfect. ty_date and emailsentty_date were also missing on new gifts when receipts were issued from Givecloud.
Nov 22
Status Page
New
Josh Bloomfield
Get a sneak-peak into our internal monitoring and server status. https://givecloud.co/status
Nov 18
Page Load Improvements
Improvement
Josh Bloomfield
We love mastering technology - because we love nonprofits and because we love building amazing tools. In that spirit, our team identified and deployed a performance improvement that will allow your Givecloud pages to serve more donors per second than ever before.
Huge thanks to Tim for his incredible brain and proactive attitude!
Overall, you'll likely not notice a difference in the performance of your site. However, in peak fundraising times, your Givecloud pages will be able to handle about 1000% more traffic per second than previously.