Oct 24
DP Receipt Delivery Preference
Improvement
Josh Bloomfield
You can now specify a global receipt delivery preference for all gifts pushed into DP. Check your DonorPerfect integration panel.
Josh Bloomfield
Oct 23
Fix Membership Options
Bug Fix
Josh Bloomfield
Hide deleted (or ghost) memberships that were incorrectly displaying in the product stock tab.
Oct 17
Improved Stock Levels Export
Improvement
Josh Bloomfield
We've added price, sale price and cost to the stock levels export.
Oct 16
Fixed Memberships in POS
Bug Fix
Josh Bloomfield
The POS now ensure the proper fields are required when a membership is purchased. Prior to this patch, it was possible to purchase a membership and not fill in required fields like Billing First Name, Last Name, etc.
Oct 14
Introducing GC:U
New
Josh Bloomfield
Givecloud University is now available under the Help! menu! It's your all-access pass to our entire video training - at no charge :)
It's still a work in progress - please be patient as we continue adding content.
Oct 11
Fix SEO Issue
Bug Fix
Josh Bloomfield
Fixed an issue that was preventing meta description and meta keywords from being included on some pages.
Oct 6
Fix Duplicating Pages
Bug Fix
Josh Bloomfield
Patched an issue where pages linked to multiple memberships were duplicating in the main website menu.
Oct 5
Improve Image Support
Bug Fix
Tim Robertson
Fixed issues and improved image filename support. Prior to this patch, images that had bad filenames would upload with an error. We also improved image processing and thumbnail generation.
Oct 4
DP Auto-Sync & Recurring Donations
Bug Fix
Josh Bloomfield
Improved DP Auto-Sync setting to include recurring donations. Prior to this patch, all recurring donations automatically processed in Givecloud were being pushed to DP, regardless of the Auto-Sync setting.
Sep 27
Merge Accounts
New
Dan Ramdial
You can now merge duplicate accounts. This will help you manage scenarios where your donors have unintentionally created multiple accounts for themselves. Use the 'Gear' icon in the top right corner of any account screen to merge a duplicate account into a master account.
It's a new permission-based feature - so be sure you have your permissions set correctly.
Sep 27
Tribute Merge Codes
Improvement
Dan Ramdial
We've added custom field support to tribute merge codes. Access them the same way you do on the product purchase notifications. For example, if you need access to your first custom field on a product, use [custom_field_01] in your tribute email or letter.
Sep 27
Importable DP Pledges
New
Josh Bloomfield
Created internal systems to support importing DP pledges as automated recurring transactions. If you have pledges in DP that you want to move to Givecloud's automated system, submit a ticket to start the process.
Givecloud's automated recurring donations are completely hassle-free and hands-off.
- Cards or bank accounts are auto-charged on the appropriate day
- Donations are automatically receipted via an encrypted PDF via email
- Donors can log in and manage their payment methods, billing address, and more
Sep 21
Login with DP Donor ID
New
Josh Bloomfield
Your donors can now register their online account with their DP ID and ZIP. This will look for matches in DP based on Donor ID and ZIP code. You can mail or email all your donors their DP ID and their ZIP on file, then ask they register their online account using their DP ID and ZIP.
This needs to be enabled in your website design settings. Look for 'Login / Register' settings to customize the experience for your organization.
Sep 16
SafeSave Failure Notifications
Improvement
Josh Bloomfield
It's happened to a couple of us - our SafeSave username and password changes and unintentionally breaks the connection Givecloud and SafeSave. This means no one can process donations on your site. This new feature will notify you the minute any donor is unable to pay because of a SafeSave connection issue. This allows you to quickly resolve the problem without having to login to Givecloud daily to check the status of your SafeSave account.
Sep 11
Fix Abandoned Cart Reporting
Bug Fix
Dan Ramdial
Fixes issues with abandoned cart dates and reporting. Prior to this patch, users may have seen blank dates or incorrect dates when reporting on abandoned carts.