Instead of creating and sharing passwords manually, admins can invite new users to set their own password through a secure Givecloud setup flow.

What's New

• Invite new users to create their own password
• Reduce manual password sharing between team members
• Help new users get started faster and more securely
• Existing password reset workflows remain unchanged

Promo codes used in Givecloud now automatically sync to the PROMO_CODE field in DonorPerfect gift records.

• Automatically sync promo codes from Givecloud contributions into DonorPerfect
• Improve campaign attribution, reporting, and reconciliation workflows
• View synced promo codes directly within Givecloud’s raw gift data view

Giving Experiences with suggested amounts set to Custom can now optionally display personalized donor amounts based on a supporter’s giving history.

What’s New

• Added a new Personalize Amounts for Returning Donors toggle to Suggested Amount settings
• Personalized supporter amounts can now optionally be used on Giving Experiences with suggested amounts set to Custom
• Organizations can now choose between curated custom amounts or donor-personalized amounts for returning supporters

Default Behavior

• Existing Giving Experiences with suggested amounts set to Automatic will keep personalization enabled
• Existing Giving Experiences with suggested amounts set to Custom will keep personalization disabled
• New Giving Experiences will have personalization enabled by default

Help with configuration in the Knowledge Base: https://help.givecloud.com/en/articles/10275917-ge-customize-experience

What’s new Suggested amounts can now be customized per frequency instead of being shared across all options.

With this update, you can:

Set values for each of the 5 suggested amounts for each frequency (one-time, weekly, monthly, etc.) Choose a default amount per frequency

This makes it easier to align your donation amounts with how donors prefer to give — whether that’s a larger one-time gift or a smaller recurring commitment.

📚 Learn more: https://help.givecloud.com/en/articles/10275917-ge-customize-experience

We’ve introduced clearer, more flexible contribution sync settings to give you better control and visibility into how data syncs with DonorPerfect.

What’s new:

New sync options: Automatic (default) and Manual for more control Improved contribution statuses like Not Synced and No Syncable Items Better visibility with the Unsynced tab and new filtering options Support for legacy (previous Auto Sync OFF) behavior, with a guided path to migrate to the improved experience

📘 Learn more: https://help.givecloud.com/en/articles/14361818-donorperfect-contribution-sync-settings

If suspicious card activity is detected:

• All donors using a credit card will be required to complete an OTC verification during checkout for a specific period of time.

One-time codes might seem like a small thing… but in a world full of bad actors, they’re one of the quiet ways we protect something much bigger—your donor’s trust.

For more details see our KB articles

• https://help.givecloud.com/en/articles/3508435-security-measures-for-carding-bots-preventing-fraud
• https://help.givecloud.com/en/articles/12386624-contributions-and-fraud
• https://help.givecloud.com/en/articles/12540894-one-time-code-verification-for-donations

We’ve streamlined how contributions sync to DonorPerfect—right from the DonorPerfect panel.

✨ What’s new: • Open a dedicated Sync flyout to view address details + line items with gift IDs • Easily search and link donors by name, email, phone, address, or Donor ID • Instantly assign a Donor ID and sync in one step

🔒 Built-in safeguards:

• If a supporter already has a Donor ID, it can’t be changed at the contribution level—preventing mismatched records.

Less friction. More control. Better data integrity.

We’ve improved how suggested donation amounts behave across the Giving Experience to create a more intuitive experience—especially for recurring giving.

What’s Changed

Suggested amounts now adjust more intelligently based on the selected donation frequency:

• More frequent options (e.g. monthly) display lower per-gift amounts
• Less frequent options (e.g. annual) display higher per-gift amounts

This helps maintain a consistent giving level while making it easier for donors to choose the frequency that works best for them.

What to Expect

• Switching between frequencies will dynamically update suggested amounts
• Logged-in donors may see amounts tailored to their past giving
• Guest donors will see structured ranges based on predefined profiles
• Compact templates and custom configurations continue to use fixed amounts

For full details, see the Help Center article: https://help.givecloud.com/en/articles/10309919-giving-experience-automatic-suggested-amount

You can now add a Daily donation frequency to both Classic Forms and Giving Experiences.

• For some supporters, generosity isn’t just monthly or annual — it’s daily. Now, your forms can reflect that.

• With Daily giving enabled, supporters can choose to make their impact part of their everyday rhythm. It’s a simple addition that opens the door to deeper commitment, sustained connection, and more flexible recurring generosity.

• This update gives you even more freedom in how you structure recurring support — while giving donors more control over how they show up for your mission.

👉 Learn how to enable Daily frequency here: https://help.givecloud.com/en/articles/13752815-adding-daily-donation-frequency

Giving Experiences aren’t one-size-fits-all — and Donor Cover Costs shouldn’t be either.

We’re adding a new DCC section inside the Giving Experience editor (within the Payments & DCC panel), so you can turn DCC on or off for each Giving Experience. ⚙️

What’s new 🚀

• Enable or disable DCC on individual Giving Experiences

• Keep site-wide DCC configuration centralized (Smart DCC or Customized DCC)

• Quick access to site-wide DCC settings directly from the Giving Experience editor 🔗

• Manage everything visually while building the experience 🎨

Learn More here --> https://help.givecloud.com/en/articles/13703349-ge-payment-dcc