Giving Experiences with suggested amounts set to Custom can now optionally display personalized donor amounts based on a supporter’s giving history.

What’s New

• Added a new Personalize Amounts for Returning Donors toggle to Suggested Amount settings
• Personalized supporter amounts can now optionally be used on Giving Experiences with suggested amounts set to Custom
• Organizations can now choose between curated custom amounts or donor-personalized amounts for returning supporters

Default Behavior

• Existing Giving Experiences with suggested amounts set to Automatic will keep personalization enabled
• Existing Giving Experiences with suggested amounts set to Custom will keep personalization disabled
• New Giving Experiences will have personalization enabled by default

Help with configuration in the Knowledge Base: https://help.givecloud.com/en/articles/10275917-ge-customize-experience

What’s new Suggested amounts can now be customized per frequency instead of being shared across all options.

With this update, you can:

Set values for each of the 5 suggested amounts for each frequency (one-time, weekly, monthly, etc.) Choose a default amount per frequency

This makes it easier to align your donation amounts with how donors prefer to give — whether that’s a larger one-time gift or a smaller recurring commitment.

📚 Learn more: https://help.givecloud.com/en/articles/10275917-ge-customize-experience

We’ve introduced clearer, more flexible contribution sync settings to give you better control and visibility into how data syncs with DonorPerfect.

What’s new:

New sync options: Automatic (default) and Manual for more control Improved contribution statuses like Not Synced and No Syncable Items Better visibility with the Unsynced tab and new filtering options Support for legacy (previous Auto Sync OFF) behavior, with a guided path to migrate to the improved experience

📘 Learn more: https://help.givecloud.com/en/articles/14361818-donorperfect-contribution-sync-settings

If suspicious card activity is detected:

• All donors using a credit card will be required to complete an OTC verification during checkout for a specific period of time.

One-time codes might seem like a small thing… but in a world full of bad actors, they’re one of the quiet ways we protect something much bigger—your donor’s trust.

For more details see our KB articles

• https://help.givecloud.com/en/articles/3508435-security-measures-for-carding-bots-preventing-fraud
• https://help.givecloud.com/en/articles/12386624-contributions-and-fraud
• https://help.givecloud.com/en/articles/12540894-one-time-code-verification-for-donations

We’ve streamlined how contributions sync to DonorPerfect—right from the DonorPerfect panel.

✨ What’s new: • Open a dedicated Sync flyout to view address details + line items with gift IDs • Easily search and link donors by name, email, phone, address, or Donor ID • Instantly assign a Donor ID and sync in one step

🔒 Built-in safeguards:

• If a supporter already has a Donor ID, it can’t be changed at the contribution level—preventing mismatched records.

Less friction. More control. Better data integrity.

We’ve improved how suggested donation amounts behave across the Giving Experience to create a more intuitive experience—especially for recurring giving.

What’s Changed

Suggested amounts now adjust more intelligently based on the selected donation frequency:

• More frequent options (e.g. monthly) display lower per-gift amounts
• Less frequent options (e.g. annual) display higher per-gift amounts

This helps maintain a consistent giving level while making it easier for donors to choose the frequency that works best for them.

What to Expect

• Switching between frequencies will dynamically update suggested amounts
• Logged-in donors may see amounts tailored to their past giving
• Guest donors will see structured ranges based on predefined profiles
• Compact templates and custom configurations continue to use fixed amounts

For full details, see the Help Center article: https://help.givecloud.com/en/articles/10309919-giving-experience-automatic-suggested-amount

You can now add a Daily donation frequency to both Classic Forms and Giving Experiences.

• For some supporters, generosity isn’t just monthly or annual — it’s daily. Now, your forms can reflect that.

• With Daily giving enabled, supporters can choose to make their impact part of their everyday rhythm. It’s a simple addition that opens the door to deeper commitment, sustained connection, and more flexible recurring generosity.

• This update gives you even more freedom in how you structure recurring support — while giving donors more control over how they show up for your mission.

👉 Learn how to enable Daily frequency here: https://help.givecloud.com/en/articles/13752815-adding-daily-donation-frequency

Giving Experiences aren’t one-size-fits-all — and Donor Cover Costs shouldn’t be either.

We’re adding a new DCC section inside the Giving Experience editor (within the Payments & DCC panel), so you can turn DCC on or off for each Giving Experience. ⚙️

What’s new 🚀

• Enable or disable DCC on individual Giving Experiences

• Keep site-wide DCC configuration centralized (Smart DCC or Customized DCC)

• Quick access to site-wide DCC settings directly from the Giving Experience editor 🔗

• Manage everything visually while building the experience 🎨

Learn More here --> https://help.givecloud.com/en/articles/13703349-ge-payment-dcc

We’ve made updates to the Settings area to make managing your account faster and more intuitive.

Now, when you click Settings, you’ll go directly to your Organization Settings — no more submenus to dig through.

You’ll also notice:

• A new button under “Accept Payments” for managing card types, currencies, and recurring options

• A cleaner layout with consistent edit icons and simplified action buttons

• Many of the tools and links you’re used to can now be found at the bottom of the Organization Settings screen clicking on Settings takes you directly to.

If you’re looking for something that’s moved, our Knowledge Base has you covered. Several articles have been updated based on the area you're working in — just search the topic you need for the latest steps.

A thoughtful expansion of login options within the Giving Experience introduces Social and Single Sign-On (SSO) methods, alongside existing login tools.

What’s new:

• Google, Microsoft, and Facebook logins are now supported in Giving Experiences

• SSO is available for organizations with internal identity providers

• Login options are managed under: Settings → Supporter Preferences → Login Options

🔧 Improvements include:

• SSO only appears when configured, avoiding donor-facing errors

• One-Time Code login is clearly marked where required

• Labels appear only when login methods are unique to a specific experience

Learn more in the Login Options KB Article --> https://help.givecloud.com/en/articles/6414152-login-options

We've made subtle but powerful improvements to how tax receipt data syncs between Givecloud and DonorPerfect

What’s new:

1. Receipt Drawer Voided and draft tax receipts are now visible in a new receipt drawer within each contribution. This gives your team full visibility into receipt history, without losing context.

2. Voided Receipts Auto-Sync Previously, voiding a receipt in Givecloud required a manual re-sync to clear data in DonorPerfect. Now, that happens automatically—no extra steps required.

3. Revised Receipts Auto-Sync When you revise a tax receipt (any change that creates a new version), the updated receipt number and date now sync instantly to DonorPerfect.

What this means for you:

• No more manual resyncs

• Fewer errors and cleaner records

• Giving History in the Donor Portal is always accurate and up to date

Note: These improvements require auto-sync to be enabled in your DonorPerfect integration settings.

Have past receipts that need syncing? These updates apply going forward. If you have older revisions or voids that haven’t synced:

• See: How to Revise, Void or Reissue a Tax Receipt https://help.givecloud.com/en/articles/6010602-how-to-revise-void-or-reissue-a-tax-receipt

• See: How to Manually Sync a Contribution to DonorPerfect https://help.givecloud.com/en/articles/4455033-how-to-manually-sync-a-contribution-to-donorperfect

You now have full control over which login options appear on your Donor Portal.

Where to find it: Click on your Profile Icon → Organization Settings → Scroll down to Supporter Tracking (Located in the Login Options section)

Login methods you can enable or disable:

• Username & Password

• Magic Link

• Facebook

• Google

• Microsoft

• OpenID Connect (SSO)

This update allows you to:

• Simplify the login experience for your supporters

• Match your organization’s preferences or policies

• Reduce confusion and support requests